Shipment Policy for Fix Bina

Effective Date: January 7, 2025

At Fix Bina, located at 420 Myrtle Dr, Roberta, Georgia, United States, we are committed to ensuring that your orders are processed and delivered efficiently. This Shipment Policy outlines our shipping methods, costs, timelines, and other related terms. By placing an order on Fix Bina, you agree to the terms detailed below.

1. Order Processing

  • Processing Time:
    Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). Orders placed after business hours or on weekends/holidays will be processed on the next business day.

  • Order Confirmation:
    Once your order is placed, you will receive a confirmation email with your order details. After your order has been shipped, a second email will provide tracking information.

  • Backorders:
    If an item is out of stock, we will notify you promptly and provide options such as waiting for the item to restock, substituting a similar product, or canceling the order.

2. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the weight of your order, destination, and chosen shipping method.

  • Standard Shipping:

    • Delivery Time: 5-7 business days
    • Cost: Calculated at checkout

  • Expedited Shipping:

    • Delivery Time: 2-3 business days
    • Cost: Calculated at checkout

  • Priority Shipping:

    • Delivery Time: 1-2 business days
    • Cost: Calculated at checkout

3. Free Shipping

Occasionally, Fix Bina offers free shipping promotions. These offers apply to qualifying orders and will be clearly indicated on our website or during checkout. Terms and conditions may apply.

4. Shipping Destinations

  • Domestic Shipping:
    We ship to all 50 states within the United States, including Alaska and Hawaii.

  • P.O. Boxes and APO/FPO Addresses:
    Orders shipped to P.O. Boxes or APO/FPO addresses will be delivered via USPS. Delivery times may vary.

  • International Shipping:
    At this time, Fix Bina does not offer international shipping.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s status on the carrier’s website. Please allow 24-48 hours for tracking information to update after the package has been dispatched.

6. Delivery Timeframes

Delivery times begin after the order has been processed and shipped. Factors such as destination, chosen shipping method, and unforeseen delays (e.g., weather disruptions or carrier issues) may impact delivery times.

If your order does not arrive within the estimated timeframe, please contact us for assistance.

7. Shipping Delays

While we strive to meet delivery estimates, delays may occasionally occur due to:

  • Weather disruptions
  • High demand during peak seasons
  • Carrier-related issues

If your shipment is delayed, we will notify you promptly and work with the carrier to resolve the issue.

8. Damaged, Lost, or Missing Shipments

  • Damaged Items:
    If your order arrives damaged, contact us immediately at info@fixbina.com or call (478) 836-2131. Provide:

    • A description of the damage
    • Photos of the damaged item(s)
    • Your order number

  • Lost or Missing Shipments:
    If your package is marked as delivered but you have not received it, check with neighbors and your local carrier. If the package is still not located, contact us for assistance.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided:

  • Contact us immediately to update the information before the order is shipped.
  • If the package is returned to us, additional shipping fees may apply to resend the order.

10. Shipping Costs and Refunds

Shipping fees are non-refundable unless the return is due to an error on our part or a defective product. For more details, refer to our Refund and Returns Policy.

11. Sustainable Shipping Practices

At Fix Bina, we prioritize sustainability. We use eco-friendly packaging materials whenever possible and collaborate with carriers that share our commitment to environmentally responsible practices.

12. Changes to Shipment Policy

We reserve the right to update or modify this Shipment Policy at any time. Updates will be posted on this page, and the “Effective Date” will indicate the latest revisions. Please review this policy periodically for changes.

13. Contact Us

If you have any questions or concerns about your shipment, please contact us:

Fix Bina
Phone: (478) 836-2131
Email: info@fixbina.com
Website: https://fixbina.com

This Shipment Policy is effective as of January 7, 2025. Thank you for choosing Fix Bina. We are dedicated to ensuring your orders are delivered with care and efficiency.